[Remote] Account Project Manager
Note: The job is a remote job and is open to candidates in USA. Windmill Strategy is on a mission to empower B2B technical industries through effective digital marketing and website solutions. The Account Project Manager will be responsible for managing client accounts, ensuring the successful execution of projects and marketing strategies while maintaining strong client relationships and overseeing project timelines and budgets.
Responsibilities
• Act as the primary point of contact for a portfolio of client accounts, leading the planning and execution of both project-based (e.g., websites, redesigns) and ongoing digital marketing retainers.
• Comprehend the essential dynamics, strategies, and drivers of each client’s business and help guide project strategy and deliverables to align with those goals.
• Collaborate with internal team members to develop estimates, scopes of work, proposals, and execution plans.
• Lead project kickoffs and maintain clear project documentation including timelines, goals, scope definitions, and priorities.
• Manage schedules and internal resourcing across a small, multidisciplinary team of designers, developers, marketers, writers, and contractors.
• Monitor project scope, risks, and dependencies—raising flags and coordinating change orders when needed.
• Facilitate internal and external meetings, ensuring clarity of outcomes, next steps, and documented follow-up.
• Proofread and QA copy, web, and design deliverables to ensure quality standards and requirements are being met.
• Review and track time, budgets, and invoices to ensure financial accuracy and project profitability.
• Translate feedback into actionable direction for the team, while maintaining clarity on goals and prioritization.
• Maintain and manage project tracking documentation, including notes, assets, scope changes, and internal assignments.
• Drive internal process improvements that increase clarity, efficiency, and client satisfaction.
• Proactively identify and recommend enhancements or additions within client accounts that support client goals and contribute to long-term retention and account growth; assist and/or lead client growth initiatives as applicable.
• Assist in training clients in using their CMS installations (typically WordPress).
• Making quick edits or minor content entry tasks as part of a larger project.
• Guiding and facilitating content creation by writers and/or clients.
• Using Google Analytics, heatmap tools, and other data platforms to support marketing strategies.
• Making small CMS edits to existing client websites.
• Other related responsibilities may be assigned as needed to help the company operate efficiently.
Skills
• 3+ years in a client-facing account/project management role within a digital agency or similar environment.
• Demonstrated ability to manage both discrete web projects (e.g., redesigns) and ongoing marketing retainers with overlapping timelines.
• Experience working closely with cross-functional teams, including developers, designers, strategists, and content creators.
• Familiarity with the components of B2B marketing and web strategy, including UX, SEO, PPC, content workflows, analytics, and CMS platforms (especially WordPress).
• Skilled in quality assurance processes—able to review and validate creative, technical, and written deliverables against project requirements.
• Confident managing budgets, reviewing invoices, and tracking time for both project and retainer-based work.
• Strong communication, problem-solving, and organization skills; proactive and solutions-oriented in your daily work.
• Highly comfortable using project tracking and resourcing tools—Teamwork experience strongly preferred, but also willing to train, assuming you’ve worked with other PM software.
• Mac user with experience in Google Workspace, Microsoft Office (Adobe Creative Suite familiarity is a plus).
• Associate’s or Bachelor’s degree.
• Experience with HubSpot or other marketing automation tools.
Company Overview
• Windmill Strategy is a B2B (Business-to-Business) Industrial Manufacturing Marketing Agency. It was founded in 2006, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 11-50 employees. Its website is https://www.windmillstrategy.com/.
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