**Experienced Customer Service Representative - Remote, 3rd Shift, 11pm-7am - US**
Are you a customer service enthusiast looking for a challenging and rewarding role that offers a unique blend of flexibility and growth opportunities? Do you thrive in a fast-paced, dynamic environment where no two calls are ever the same? Look no further than this exciting opportunity to join blithequark as a Remote, 3rd Shift, 11pm-7am Customer Service Representative.
**About blithequark**
blithequark is a leading provider of innovative solutions in the Monetary Administrations industry. Our mission is to empower individuals and businesses to achieve their financial goals through exceptional customer service, cutting-edge technology, and a commitment to excellence. As a remote customer service representative, you will be an integral part of our team, working closely with clients and colleagues to deliver outstanding results and drive business success.
**Why Join blithequark?**
* Competitive hourly rate of up to $16.50, plus incentives
* Opportunities for professional growth and development within the company
* Flexible scheduling, with the option to work from home
* Collaborative and supportive work environment
* Chance to make a positive impact on clients' financial lives and the company's reputation
**Job Responsibilities**
As a Remote, 3rd Shift, 11pm-7am Customer Service Representative, you will be responsible for:
* Making outbound and receiving inbound calls from clients
* Thoroughly reviewing and processing loan applications through various software systems
* Assessing candidate qualifications for loans and making informed decisions
* Creating and updating records in our database
* Identifying client needs and exploring available options to meet their financial goals
**Requirements**
To succeed in this role, you will need:
* Excellent customer service skills, with a focus on empathy and problem-solving
* High school diploma or equivalent (GED)
* Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
* Ability to remain calm and composed under pressure
* Ability to work in a fast-paced, team-oriented environment
**Preferred Qualifications**
While not required, the following skills and experience will make you a strong candidate:
* 0-2 years of experience in a customer service role
* Proficiency in web-based and cloud-based applications
* Strong communication and interpersonal skills
**What We Offer**
At blithequark, we are committed to creating a fair, transparent, and secure work environment for all employees. We believe in equal opportunities and strive to provide a workplace that is inclusive and respectful of all individuals. If you experience any business that does not adhere to these standards, please report it to us immediately.
**How to Apply**
If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about blithequark and our commitment to excellence.