**Experienced Full Stack Senior Director, Customer and Marketing Data, Applied AI, and Analytics – Web & Cloud Application Development**

Are you a seasoned leader with a passion for driving business growth through innovative data-driven solutions? Do you have a proven track record of developing and executing strategic plans that deliver results? If so, we invite you to join blithequark's dynamic team as an Experienced Full Stack Senior Director, Customer and Marketing Data, Applied AI, and Analytics – Web & Cloud Application Development. In this critical role, you will serve as a key member of the Customer and Marketing organization, overseeing the workflow across teams of product, engineering, analytics, and/or user experience design resources. As a Senior Director, you will be responsible for setting the overall strategic vision for the Customer and Marketing data product portfolio and AI product-technology team, driving results through a positive, high-energy, results-oriented culture, and collaborating with cross-functional business partners to bring products to market and enhance existing products and processes. **About blithequark** blithequark is a leading innovator in the industry, dedicated to delivering cutting-edge solutions that drive business growth and customer satisfaction. Our team of experts is passionate about harnessing the power of data and AI to create innovative products and services that meet the evolving needs of our customers. As a Senior Director, you will be part of a dynamic team that is shaping the future of our industry and making a meaningful impact on our customers' lives. **Key Responsibilities** As an Experienced Full Stack Senior Director, Customer and Marketing Data, Applied AI, and Analytics – Web & Cloud Application Development, you will be responsible for: * Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understanding the competitive landscape and directly influencing the enterprise in how it makes portfolio-specific decisions; owning the different product roadmaps that make up the product portfolio; and influencing investment choices that yield long-term customer benefits in support of the vision. * Owning and leading the customer, loyalty, and marketing data ecosystem and serving the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements. * Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs. * Owning annual planning for the product portfolio and representing the team in discussions with executives. * Owning the user experience (UX) and setting the direction for the UX design of products within the product portfolio or strategic capability. * Defining processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio. * Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within the product portfolio or strategic capability. * Identifying issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve. * Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution. * Engaging with internal and external thought leaders to drive product leadership within the portfolio. * Leading and owning operational product strategy of the portfolio or strategic capability and ensuring alignment with other portfolio owners. * Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals. * Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential. * Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders. * Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient. * Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation. * Collaborating with the broader product and technology management community to understand dependencies and create a community of practice. **Essential and Preferred Qualifications** * 12 years of experience in software engineering, data science, and/or product management * 7 years of direct team leadership experience across software engineering, product management, or data science * Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model * Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree) * Experience working with software development teams to launch online products * Experience with large-scale order management and inventory systems * Experience with customer relationship management systems * Master's degree in business administration or similar advanced degree **Skills and Competencies Required for Success** * Strong leadership and management skills, with the ability to inspire and motivate a team to achieve results * Excellent communication and interpersonal skills, with the ability to effectively communicate with cross-functional teams and stakeholders * Strong analytical and problem-solving skills, with the ability to analyze complex data and drive business decisions * Experience with data science and analytics, with the ability to leverage data to drive business growth and customer satisfaction * Strong understanding of software engineering, product management, and data science principles and practices * Experience with cloud-based technologies and web application development * Strong business acumen, with the ability to develop and execute strategic plans that deliver results * Experience with customer relationship management systems and large-scale order management and inventory systems * Strong understanding of technology trends and their impact on the product roadmap **Career Growth Opportunities and Learning Benefits** As a Senior Director at blithequark, you will have the opportunity to: * Develop and execute strategic plans that drive business growth and customer satisfaction * Lead a team of experts in software engineering, data science, and product management * Collaborate with cross-functional teams and stakeholders to bring products to market and enhance existing products and processes * Leverage data and analytics to drive business decisions and improve customer satisfaction * Develop and present communications to senior leadership, communicating the desired message, at the appropriate level, for the right recipient * Monitor technology trends and anticipate their impact on the product roadmap, leveraging this understanding to drive innovation * Collaborate with the broader product and technology management community to understand dependencies and create a community of practice **Work Environment and Company Culture Highlights at blithequark** * blithequark is a dynamic and innovative company that is shaping the future of the industry * Our team is passionate about harnessing the power of data and AI to create innovative products and services that meet the evolving needs of our customers * We are committed to fostering an inclusive environment that encourages collaboration, creativity, and innovation * We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off * We are an equal opportunity employer, committed to diversity and inclusion in the workplace **Compensation, Perks, and Benefits** * Salary range: $179,000.00 - $340,100.00 annually * Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience * Comprehensive benefits package, including health insurance, retirement savings, and paid time off * Opportunity for career growth and professional development * Collaborative and inclusive work environment **How to Apply** If you are a seasoned leader with a passion for driving business growth through innovative data-driven solutions, we invite you to apply for the Experienced Full Stack Senior Director, Customer and Marketing Data, Applied AI, and Analytics – Web & Cloud Application Development role at blithequark. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! Apply for this job