Lead Pharmacy Technician, Customer Service and Data Entry Team Leader in Peabody, MA, at blithequark

Introduction to blithequark and the Role

Are you a natural leader with a passion for delivering exceptional customer service and support? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as a Lead Pharmacy Technician in our closed-door pharmacy, where you will play a pivotal role in leading our front-end pharmacy technician team and ensuring the seamless delivery of customer support to our long-term care, assisted living, and chronic care customers.

At blithequark, we are dedicated to providing top-notch care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Our mission is to empower our customers to focus on giving their patients the best care possible, and we achieve this through our supportive environment, cutting-edge technology, and commitment to excellence. As a Lead Pharmacy Technician, you will be at the forefront of our efforts, working closely with our team of pharmacists, technicians, and support staff to ensure that our customers receive the highest level of service and support.

A Day in the Life of a Lead Pharmacy Technician

As a Lead Pharmacy Technician at blithequark, your day will be filled with a variety of challenging and rewarding tasks. You will lead and support our front-end pharmacy technician team, assisting with data entry, customer service, and processing support tasks when the pharmacy is busy. You will also collaborate with senior technicians to coordinate daily production, troubleshoot workflow issues, and partner with pharmacy leaders on team training plans.

Some of your key responsibilities will include:

• Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation
• Troubleshooting and assisting with front-end processes and workflow issues to identify solutions
• Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed
• Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws
• Providing exceptional customer service and support to our customers, responding to their queries and concerns in a timely and professional manner
• Working closely with our team of pharmacists, technicians, and support staff to ensure that our customers receive the highest level of service and support

The Team and Rewarding Benefits

At blithequark, we are proud of our supportive and inclusive work environment, where our colleagues are empowered to thrive and grow. We offer a range of benefits, including:

• Competitive pay and comprehensive benefits
• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if working 30+ hours per week)
• And more!

We are committed to fostering a culture of diversity, inclusion, and belonging, where everyone feels valued and respected. We strive to promote and sustain this culture every day, and we are proud to be an affirmative action employer and an equal opportunity employer.

Required Qualifications

To be successful in this role, you will need:

• Verifiable High School Diploma or GED
• Certification, licensure, or registration as a pharmacy technician, or as required by state law
• One (1) or more years of experience as a pharmacy technician

We are looking for individuals who are passionate about delivering exceptional customer service, who are natural leaders, and who thrive in fast-paced environments. If you have a strong work ethic, excellent communication skills, and a commitment to excellence, we encourage you to apply.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Prior experience in the long-term care industry
• PTCB National Certification

We are committed to ongoing learning and development, and we offer a range of training and education programs to help our colleagues grow and thrive. If you are looking to take your career to the next level, we encourage you to apply.

Education

A verifiable High School Diploma or GED is required for this role.

Business Overview

At blithequark, we are dedicated to bringing our heart to every moment of our customers' health. Our purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. We are anchored in our brand, with heart at its center, and our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

We strive to promote and sustain a culture of diversity, inclusion, and belonging every day, and we are proud to be an affirmative action employer and an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

What We Offer

In addition to our competitive pay and comprehensive benefits, we offer a range of perks and benefits, including:

• Opportunities for career growth and advancement
• Ongoing learning and development programs
• A supportive and inclusive work environment
• A range of employee discount programs
• Affordable back-up child and elder care
• And more!

We are committed to helping our colleagues thrive and grow, and we offer a range of programs and initiatives to support their well-being and success.

Conclusion

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As a Lead Pharmacy Technician at blithequark, you will play a vital role in our team, leading and supporting our front-end pharmacy technician team and ensuring the seamless delivery of customer support to our long-term care, assisted living, and chronic care customers.

Don't miss out on this opportunity to join our dynamic team and take your career to the next level. Apply now to become a part of our supportive and inclusive work environment, where you will be empowered to thrive and grow.

Apply now and join the blithequark team!