**Experienced Full Stack Customer Support Representative – Live Chat & Remote Work Opportunities**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy the flexibility of working remotely? Look no further than blithequark, a leading innovator in the customer support industry, where we're seeking an experienced Full Stack Customer Support Representative to join our dynamic team. At blithequark, we're committed to revolutionizing the way we interact with customers, and we're looking for talented individuals like you to help us achieve our mission. As a Full Stack Customer Support Representative, you'll be the face of our brand, providing top-notch support to our customers via live chat, phone, and email. If you're motivated, eager to learn, and passionate about delivering outstanding service, we want to hear from you. **Responsibilities:** As a Full Stack Customer Support Representative at blithequark, you'll be responsible for: * Engaging with customers through live chat, phone, and email to resolve issues and answer questions in a timely and professional manner * Providing empathetic, accurate, and efficient customer service, ensuring that every interaction is a positive experience for our customers * Documenting interactions, issues, and solutions in a clear and concise manner, using our proprietary CRM system * Managing multiple chats and customer interactions simultaneously, prioritizing tasks and maintaining a high level of professionalism under pressure * Collaborating with internal teams, including sales, marketing, and product development, to ensure seamless customer experiences and identify areas for improvement * Participating in ongoing training and development programs to stay up-to-date on the latest industry trends and best practices * Contributing to the development of knowledge base articles, FAQs, and other support resources to enhance customer self-service capabilities **Requirements:** To succeed as a Full Stack Customer Support Representative at blithequark, you'll need: * A high school diploma or equivalent, with a strong emphasis on customer service, communication, and problem-solving skills * Basic English writing skills, with the ability to communicate effectively in a fast-paced environment * Reliable internet connection and a laptop, phone, or tablet to access our CRM system and other tools * Ability to work independently and follow instructions precisely, with a strong attention to detail and organizational skills * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike * Strong problem-solving skills, with the ability to think critically and resolve complex issues in a timely manner * Ability to work in a dynamic, fast-paced environment, with a strong emphasis on teamwork and collaboration **Skills & Background:** As a Full Stack Customer Support Representative at blithequark, you'll have the opportunity to develop a wide range of skills, including: * Customer service and support, with a focus on live chat, phone, and email support * Communication and interpersonal skills, with the ability to build rapport with customers and colleagues * Problem-solving and critical thinking, with the ability to resolve complex issues in a timely manner * Time management and organizational skills, with the ability to prioritize tasks and manage multiple customer interactions simultaneously * Technical skills, including proficiency in CRM systems, knowledge base software, and other tools **Location:** As a remote worker at blithequark, you'll have the flexibility to work from anywhere, at any time. We're a global company, with customers and teams located around the world. While we prefer candidates based in the United States, we're open to hiring talented individuals from a wide range of locations. **Compensation & Benefits:** As a Full Stack Customer Support Representative at blithequark, you'll enjoy a competitive compensation package, including: * A base salary of $35 per hour, with opportunities for overtime and bonuses * Comprehensive benefits, including health, dental, and vision insurance, as well as 401(k) matching and paid time off * Ongoing training and development opportunities, with a focus on career growth and advancement * A dynamic, fast-paced work environment, with a strong emphasis on teamwork and collaboration * The opportunity to work with a leading innovator in the customer support industry, with a focus on delivering exceptional customer experiences **Career Growth Opportunities:** At blithequark, we're committed to helping our employees grow and develop their careers. As a Full Stack Customer Support Representative, you'll have the opportunity to: * Develop a wide range of skills, including customer service, communication, and problem-solving * Take on additional responsibilities and leadership roles, with a focus on career growth and advancement * Participate in ongoing training and development programs, with a focus on staying up-to-date on the latest industry trends and best practices * Collaborate with internal teams, including sales, marketing, and product development, to identify areas for improvement and drive business growth **Work Environment & Company Culture:** At blithequark, we're committed to creating a dynamic, inclusive work environment that supports the growth and development of our employees. Our company culture is built around a few key values, including: * Customer obsession: We're passionate about delivering exceptional customer experiences, and we're committed to putting our customers at the forefront of everything we do. * Innovation: We're a leading innovator in the customer support industry, and we're always looking for new and better ways to deliver support to our customers. * Collaboration: We're a team-based organization, with a strong emphasis on collaboration and teamwork. * Growth: We're committed to helping our employees grow and develop their careers, with a focus on career growth and advancement. **How to Apply:** If you're a motivated, eager, and passionate individual with a passion for delivering exceptional customer experiences, we want to hear from you. To apply for the Full Stack Customer Support Representative position at blithequark, please visit our website and submit your application. We can't wait to hear from you! Apply for this job