**Experienced Seasonal Customer Service Representative (Remote) – Delivering Exceptional Customer Experiences with blithequark**
                                Are you a customer service enthusiast looking for a remote career opportunity with a forward-thinking global organization that prioritizes people-first culture and genuine belonging? Do you want to join a company that consistently earns prestigious awards for being a "World's Best Workplace," "Happiest Employees," and "Best Companies for Career Growth"? If so, we invite you to explore our Seasonal Customer Service Representative (Remote) role at blithequark, where you'll have the chance to reimagine your career journey and develop lifelong friendships.
**About blithequark**
As a global leader in customer experience and technology innovation, blithequark empowers the world's best-known brands to improve their businesses through exceptional customer experiences. Our organically diverse team from 70+ countries is united by a shared passion for delivering outstanding customer service experiences. With continued growth, we're seeking talented individuals who share our purpose and are eager to join our dynamic team.
**Career Growth and Personal Development**
This is an excellent opportunity to embark on a new career journey while working from the comfort of your own home. At blithequark, we're committed to providing you with the training, technologies, and ongoing support you need to succeed. Plus, our company culture is built on real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! To help you achieve your goals, we offer a range of FREE Learning and Leadership Development programs designed to set you on your path to a fulfilling career.
**Key Responsibilities**
As a Seasonal Customer Service Representative working from home, you'll be responsible for:
* Providing inbound customer support using a call flow guide
* Helping customers resolve basic technical issues
* Tracking, documenting, and retrieving information in databases
* Offering additional products and/or services
* Delivering expert customer experiences with a smile
**Your Qualifications**
To succeed in this role, you'll need:
* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
	+ Bring your own device – This position does not loan equipment
	+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
	+ Operating System: Windows 10+
	+ RAM: 8GB or higher
	+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
	+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
	+ Speeds: 10 mbps download and 3 mbps upload or higher
	+ While working, you will be required to hardwire with an ethernet cable
	+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
	+ Must reside in the United States or have a valid U.S. address for residence
**What's in it for you?**
At blithequark, we champion our people and invest in their growth and well-being. As an eligible U.S. employee in this role, you'll enjoy:
* Paid training and performance-based incentives
* Starting wage between $15.00/hr - $25.00/hr
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Reimagine the best version of you!**
If you're ready to embark on a new career journey with a forward-thinking global organization that prioritizes people-first culture and genuine belonging, we invite you to apply today. Join our dynamic team at blithequark and discover why over 440,000 game-changers around the globe call us their "employer of choice."
**Location:**
USA, OH, Work-at-Home
**Language Requirements:**
**Time Type:**
Full time
**Physical & Mental Requirements:**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here.
**Equal Opportunity/Affirmative Action Employer:**
blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
**For more information regarding your EEO rights as an applicant, please visit the following websites:**
* English
* Spanish
**To request a reasonable accommodation please click here.**
**If you wish to review the Affirmative Action Plan, please click here.**
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