Experienced Remote Order and Data Entry Representative for Customer-Focused Team – Utilizing Oracle and CRM Systems for Exceptional Customer Experience

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences through our innovative approach to data entry and customer support. As a leader in our industry, we are committed to fostering a culture of excellence, integrity, and teamwork. Our team is dedicated to providing top-notch service to our clients, and we are seeking talented individuals to join our remote data entry team. If you are a detail-oriented, customer-focused individual with a passion for learning and growing, we encourage you to apply for this exciting opportunity.

Job Overview

We are seeking a highly skilled and motivated Remote Order and Data Entry Representative to join our team. As a key member of our customer support team, you will be responsible for inputting customer orders into our Oracle system and other software platforms, ensuring timely and accurate order processing. The ideal candidate will have experience with Oracle, CRM, and/or ERP business systems, as well as excellent customer interaction skills. If you are a self-motivated individual who thrives in a fast-paced environment and is committed to delivering exceptional customer experiences, we want to hear from you.

Key Responsibilities

• Process customer purchase orders to meet customer and company commitments, ensuring timely and efficient order processing.
• Strive to continually improve the level of customer satisfaction through proactive communication and issue resolution.
• Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner, reviewing and verifying orders for accuracy and completeness.
• Manage orders in the business system through the entire order cycle, ensuring seamless execution and follow-through.
• Screen all international customer orders to ensure compliance with required regulations, policies, and procedures, maintaining the highest level of integrity and adherence to company standards.
• Gather information for measurement, analysis, and reporting, providing insights that inform business decisions and drive growth.

Requirements and Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• 3-5 years of data entry and/or customer support experience, with a proven track record of delivering exceptional customer experiences.
• Customer interaction experience is preferred, with excellent communication and interpersonal skills.
• Computer experience, including proficiency in MS Word, MS Excel, MS Outlook, and Oracle, with the ability to learn new software programs and systems quickly.
• Education: High school diploma or equivalent required; associate's degree preferred.
• Paid training will be provided to ensure your success in this role.
• You must be punctual, reliable, and dependable, with a strong work ethic and commitment to meeting deadlines.
• You must reside in the Colorado Springs area, with the ability to work from home in a dedicated and distraction-free environment.

Preferred Qualifications

In addition to the essential qualifications, the following preferred qualifications will be considered an asset:

• Experience with CRM and/or ERP business systems, with a strong understanding of business operations and processes.
• Advanced computer skills, including proficiency in data analysis and reporting tools.
• Excellent problem-solving and analytical skills, with the ability to think critically and outside the box.
• Strong attention to detail, with a high level of accuracy and precision in all aspects of work.

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Strong problem-solving and analytical skills, with the ability to think critically and outside the box.
• High level of attention to detail, with a strong focus on accuracy and precision in all aspects of work.
• Ability to work independently and as part of a team, with a strong sense of accountability and responsibility.
• Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Remote Order and Data Entry Representative, you will have access to:

• Paid training and development programs, designed to enhance your skills and knowledge.
• Opportunities for advancement and career growth, with a clear path for professional development.
• A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer experiences.
• Regular feedback and coaching, with a focus on continuous improvement and growth.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive company culture. As a Remote Order and Data Entry Representative, you will be working from the comfort of your own home, with the flexibility to create a schedule that works for you. You will be part of a dynamic and supportive team, with a strong focus on teamwork, communication, and collaboration.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Hourly rate: $17.00 - $17.50 per hour, with opportunities for bonuses and incentives.
• Paid training and development programs, designed to enhance your skills and knowledge.
• Medical, dental, vision, life, and other benefits, with a range of options to suit your needs.
• Casual dress code, climate-controlled environment, and modern, high-tech equipment.
• Weekly paychecks, direct deposit or cash card pay options, and paid sick leave.
• Sign-on bonus and referral bonus, with restrictions applying.
• Advancement opportunities, with a clear path for professional development and growth.

Conclusion

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. As a Remote Order and Data Entry Representative at blithequark, you will be part of a dynamic and supportive team, with a strong focus on teamwork, communication, and collaboration. With a competitive compensation package, opportunities for advancement and career growth, and a positive and inclusive company culture, this is an opportunity not to be missed. Apply today to join our team and take the first step towards a rewarding and challenging career with blithequark.