**Experienced Customer Service Representative – Delivering Exceptional Shopping Experiences at blithequark**
**Join the blithequark Team and Unlock a World of Opportunities**
At blithequark, we believe that every individual has the power to make a difference in the lives of others. As a leading retail organization, we're dedicated to providing our customers with an exceptional shopping experience, and we're looking for talented individuals like you to join our team as a Customer Service Representative. With a rich history spanning over 80 years, blithequark has been committed to helping customers save time and money daily by offering a wide range of essential products at affordable prices in easily accessible local stores.
**About blithequark**
blithequark is more than just a retail company – we're a community-driven organization that values diversity, inclusivity, and individuality. Our mission is to empower our employees to grow and thrive in their roles, and we're committed to creating a work environment that's supportive, collaborative, and fun. Whether you're looking for a career in retail, distribution, or support services, blithequark offers a range of exciting opportunities for you to explore.
**Job Summary**
As a Customer Service Representative at blithequark, you'll be the primary point of contact for our customers, providing exceptional service and support to ensure their shopping experience is nothing short of amazing. Your responsibilities will include:
* Delivering exceptional customer care by warmly welcoming and aiding patrons
* Managing the cash register and scanner to list and calculate the cost of the customer's items, receive payments, provide correct change, package the products, and offer assistance with selecting items when required
* Adhering to established procedures for handling company products; unpacking items, managing inventory, replenishing shelves, and arranging product showcases
* Performing cleaning duties such as store tidying, waste disposal, dusting, and floor mopping, in addition to maintaining restroom and receiving areas, and assisting with the arrangement of outdoor displays
**Key Responsibilities**
* Deliver exceptional customer care by warmly welcoming and aiding patrons
* Manage the cash register and scanner to list and calculate the cost of the customer's items, receive payments, provide correct change, package the products, and offer assistance with selecting items when required
* Adhere to established procedures for handling company products; unpack items, manage inventory, replenish shelves, and arrange product showcases
* Perform cleaning duties such as store tidying, waste disposal, dusting, and floor mopping, in addition to maintaining restroom and receiving areas, and assisting with the arrangement of outdoor displays
* Maintain a clean and organized store environment, including the checkout area, stockroom, and sales floor
* Assist with visual merchandising and store displays to create an engaging and inviting shopping experience
* Participate in inventory management and stockroom organization to ensure accurate and efficient stock levels
* Collaborate with colleagues to achieve sales goals and provide exceptional customer service
**Qualifications**
* **Knowledge and Skills:**
+ Mastering the art of effective interpersonal communication and verbal expression is crucial
+ Comprehension of safety regulations and procedures
+ Proficiency in interpreting and adhering to planograms and guidelines for merchandise display
+ Understanding fundamental protocols for managing cash transactions
+ Basic mathematical skills
+ Proficiency in carrying out tasks related to cash register operations
+ Capability to maintain inventory of goods
* **Work Experience and/or Education:**
+ It is desirable to have a high school diploma or its equivalent
* **Working Conditions:**
+ Regularly moving on foot and staying upright
+ Regularly bending, crouching, and kneeling to operate the checkout counter, arrange goods, and receive deliveries; this might also involve pushing and/or pulling rolltainers for stocking items
+ Regularly using tools and devices like handheld scanners, pricing guns, box cutters, and merchandise containers is common in the course of work, along with operating equipment such as two-wheel dollies, U-boats, and rolltainers
+ Regularly and correctly raising objects weighing up to 40 pounds; intermittently lifting items weighing up to 55 pounds
+ Infrequent ascent to heights of up to six feet using a step ladder
+ The environment is characterized by high speed and a moderate amount of noise
+ Infrequent contact with external weather elements
**What We Offer**
* Competitive hourly rate
* Opportunities for career growth and advancement
* Comprehensive training program to ensure your success
* Collaborative and supportive work environment
* Discounts on blithequark products and services
* Paid time off and holidays
* Opportunities for professional development and continuing education
**Why Join blithequark?**
* We're a community-driven organization that values diversity, inclusivity, and individuality
* We offer a range of exciting opportunities for career growth and advancement
* We're committed to creating a work environment that's supportive, collaborative, and fun
* We offer competitive compensation and benefits packages
* We're dedicated to making a positive impact in the lives of our customers and employees
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
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