**Job Title:** Experienced Call Center Representative – Data Entry and Customer Service Specialist for Remote Walgreens Team

**Job Description:**

About blithequark and the Opportunity

At blithequark, we are committed to making a positive impact on people's lives through better health and well-being. As a leading healthcare, pharmacy, and retail company, we strive to provide an exceptional omnichannel experience to our customers and patients. Our team of dedicated professionals is passionate about delivering high-quality services and products that meet the evolving needs of our communities. We are excited to announce a new opportunity for an experienced Call Center Representative to join our remote team at blithequark. As a key member of our customer service team, you will play a vital role in providing exceptional support to our patients and customers, while also contributing to the growth and success of our organization.

Job Summary

We are seeking a highly skilled and motivated Call Center Representative to join our remote team at blithequark. As a Call Center Representative, you will be responsible for handling high-volume customer calls, resolving issues, and providing exceptional customer service. You will also be responsible for data entry, patient enrollment, and other administrative tasks as required.

Key Responsibilities

* Handle high-volume customer calls, resolving issues and providing exceptional customer service * Perform data entry and patient enrollment tasks using Walgreens' remedy information passage methodology and rules processes * Enter patient and medication data into a suitable framework, while adhering to HIPAA rules and regulations * Investigate missing solution data and decipher clinical truncations (SIG codes) * Settle all information section-related special cases * Handle correspondence to patients (inbound calls, visits, messages) and settle outbound decisions to prescribers and patients on a case-by-case basis * Settle Outsider Oddballs by surveying, gathering data, making remedies, and resubmitting for handling as indicated by individual arrangement necessities * Provide support to pharmacists, both those in the office and those in different areas * Identify and convey issues to senior-level staff as suitable

Essential Qualifications

* High school certificate or GED * Essential level PC abilities (for instance: fire up and close down PC, use the mouse to point and snap, begin and close projects, switch between programs, save records, print archives as well and access data online) * Essential web browser's abilities to incorporate opening a program, composing URLs in the right area, utilizing a web search tool, bookmarking a webpage, exploring utilizing back/forward/stop fastens, and finishing up structures on the web * Middle-of-the-road level keyboarding abilities (no less than 25 WPM, typing by memory, arranging records) * Ability to convey recorded as a hard copy and verbally * 18 years old or more seasoned

Preferred Qualifications

* Something like 1 year of pharmacy expert involvement with a retail or call focus climate * Something like a year and a half as a pharmacy expert with a declaration/enrollment by the state as conceded by the State Board for Drug stores or broadly perceived confirmation office * Experience giving client care to inside and outside clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty * Middle of the road to cutting-edge level keyboarding abilities (no less than 35 WPM, typing by memory, organizing archives) * Familiarity with Spanish and English

Skills and Competencies

* Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong problem-solving and analytical skills * Ability to maintain confidentiality and handle sensitive information * Proficiency in Microsoft Office and other software applications * Ability to work independently and as part of a team

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. We offer a range of training and development programs to help you advance your career and achieve your goals. Our remote team is a dynamic and supportive environment that encourages collaboration, innovation, and continuous learning.

Work Environment and Company Culture

Our remote team is a flexible and adaptable work environment that allows you to work from the comfort of your own home. We offer a range of benefits and perks to support your well-being and productivity, including: * Flexible scheduling and remote work options * Comprehensive training and development programs * Competitive compensation and benefits package * Opportunities for career growth and advancement * Collaborative and supportive team environment

Compensation, Perks, and Benefits

We offer a competitive compensation and benefits package, including: * Hourly rate: $25-$35/hour * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Opportunities for career growth and advancement

How to Apply

If you are a motivated and experienced Call Center Representative looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application portal. Apply Now! We thank all applicants for their interest in this opportunity. However, only those selected for an interview will be contacted.

About blithequark

blithequark is a leading healthcare, pharmacy, and retail company that is committed to making a positive impact on people's lives through better health and well-being. With a legacy of over 100 years, we have a long history of innovation and excellence in the healthcare industry. Our team of dedicated professionals is passionate about delivering high-quality services and products that meet the evolving needs of our communities. We are proud to be a part of the blithequark family and look forward to welcoming you to our team! Apply for this job