Experienced Pharmacy Technician - Remote Prescription Entry and Customer Service Specialist for Long-Term Care Facilities

Introduction to blithequark

For over 50 years, the blithequark team has been dedicated to providing exceptional pharmacy services to individuals residing in Long-Term Care (LTC) facilities, such as nursing homes and assisted living facilities, as well as correctional facilities and group homes. Our team takes pride in delivering prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents daily. As a division of blithequark, our company values stem from a long-standing commitment to trust and community-minded health solutions, which has enabled us to achieve significant growth over the years.

About the Role

We are seeking an experienced Pharmacy Technician to join our team, responsible for all aspects related to entering medication orders for various facilities. The ideal candidate will have a strong background in pharmacy operations, excellent customer service skills, and the ability to work accurately and efficiently in a fast-paced environment. As a Pharmacy Technician at blithequark, you will play a vital role in ensuring that all Third-Party claims are billed properly and that our facilities receive the best possible service.

Key Responsibilities

• Provides customer service and problem resolution to assigned facilities, responding to inquiries and concerns in a professional and courteous manner
• Responsible for accurate data entry of patient profiles and medications, maintaining accurate information for patients and facilities
• Ensures that all billing and crediting for each facility is accurate and completed in a timely manner each month
• Maintains reasonable production levels as determined by supervisor, working efficiently to meet deadlines and priorities
• May be required to travel to individual homes for meetings or drug exchanges, as needed
• Assists in orienting and training new employees, sharing knowledge and expertise to support team growth and development
• Completes all mandatory and regulatory training programs, staying up-to-date on industry developments and best practices
• Performs other duties as assigned, demonstrating flexibility and adaptability in a dynamic work environment

Essential Qualifications

To be successful in this role, you will need:

• A minimum of a High School Diploma or GED, with a preferred AS Degree or Higher in Business Administration or a related field
• Preferred experience in hospital, long-term care, or retail pharmacy settings, with a strong understanding of pharmacy operations and customer service principles
• Registration with the State of Vermont, New Hampshire, or Ohio as a Pharmacy Technician, depending on your location
• Strong communication and customer service skills, with the ability to work effectively with facilities, patients, and team members
• Excellent organization and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
• Broad knowledge of medications and physician orders, with the ability to apply this knowledge in a practical setting
• General computer and keyboarding skills, with the ability to learn and adapt to new systems and technologies

Preferred Qualifications

While not essential, the following qualifications are preferred:

• 3-6 months of experience as a pharmacy technician, with a strong foundation in pharmacy operations and customer service
• Experience working in a remote or virtual environment, with the ability to work independently and manage your time effectively
• Additional certifications or training in pharmacy technology, customer service, or a related field

Skills and Competencies

To succeed in this role, you will need to demonstrate the following skills and competencies:

• Strong communication and customer service skills, with the ability to work effectively with facilities, patients, and team members
• Excellent organization and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
• Ability to work accurately and efficiently in a fast-paced environment, with attention to detail and a focus on quality
• Broad knowledge of medications and physician orders, with the ability to apply this knowledge in a practical setting
• General computer and keyboarding skills, with the ability to learn and adapt to new systems and technologies
• Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration

Career Growth and Development

At blithequark, we are committed to supporting the growth and development of our team members. As a Pharmacy Technician, you will have access to a range of training and development opportunities, including:

• Comprehensive training programs, covering topics such as pharmacy operations, customer service, and industry developments
• Ongoing support and mentorship, with regular check-ins and feedback to help you achieve your goals
• Opportunities for advancement and career progression, with a range of roles and specialties to explore
• A commitment to continuing education and professional development, with support for certifications, training, and conferences

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive work environment. As a team member, you can expect:

• A collaborative and dynamic work environment, with a strong focus on teamwork and communication
• A commitment to diversity, equity, and inclusion, with a welcoming and inclusive culture
• A range of employee benefits and perks, including competitive pay, comprehensive benefits, and opportunities for recognition and reward
• A strong focus on work-life balance, with flexible scheduling and remote work options available

Compensation and Benefits

We offer a competitive hourly rate of $14.56 - $19.45, depending on experience and qualifications. Our comprehensive benefits package includes:

• Medical, dental, and vision insurance, with a range of plan options to suit your needs
• 401(k) retirement plan, with employer matching and a range of investment options
• Paid time off and holidays, with a generous allowance for vacation and sick leave
• Opportunities for recognition and reward, with a range of employee recognition programs and bonuses

Conclusion

If you are a motivated and experienced Pharmacy Technician looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of the blithequark team, you will have the chance to make a real difference in the lives of our patients and facilities, while developing your skills and advancing your career. Don't miss out on this opportunity to join a dynamic and supportive team – apply today!