Experienced Data Entry and Claims Specialist – Delivering Exceptional Customer Experience through Accurate Records Management and Effective Claims Processing

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences through our innovative approach to data entry and claims processing. As a leader in our industry, we recognize the importance of accurate records management and effective claims processing in ensuring that our customers receive the best possible service. Our team of dedicated professionals is committed to providing high-quality support to our customers, and we are now seeking an experienced Data Entry and Claims Specialist to join our dynamic team.

Job Summary

The Data Entry and Claims Specialist will play a critical role in supporting and promoting change management and departmental initiatives within our assigned area of responsibility. The successful candidate will be responsible for delivering routine work independently, in accordance with established procedures and guidelines, and meeting deadlines in a timely manner. This is an exciting opportunity for a highly organized and detail-oriented individual to join our team and contribute to the delivery of exceptional customer experiences.

Key Responsibilities

• Supports and promotes change management and departmental initiatives within assigned area of responsibility
• Meets or exceeds departmental quality and service standards
• Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately
• Makes routine and non-routine decisions, applying limited but increasingly more discretion within role, in accordance with established procedures and guidelines
• Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines
• Leverages critical thinking and problem-solving skills to create and modify member-level records across multiple products, applications, and platforms
• Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups
• Applies policy provisions for effective dates, evidence of insurability, and other pertinent information to determine necessary changes
• Considers the customer experience in all actions and recognizes what needs to be done to meet customer needs, demonstrating flexibility and responsiveness in system work independently

Qualifications and Skills

To be successful in this role, the ideal candidate will possess the following qualifications and skills:

Essential Qualifications

• High School or GED (Minimum Required)
• No prior experience required, but previous experience in data entry and claims processing is an asset

Preferred Qualifications

• Previous experience in a fast-paced environment, with a proven ability to work under stress in cases of emergency, critical, or hazardous situations
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity
• Ability to work with others in a team environment, demonstrating interpersonal skills with a collaborative style
• Demonstrated ability to work in a fast-paced environment, with a proven ability to prioritize workload and multi-task while maintaining strict attention to detail

Skills and Competencies

• Solid relationship management skills with internal and/or clients (e.g., management, peers, colleagues, customers, etc.)
• Ability to use sound judgment and discretion regarding confidential information
• Strong organizational skills, with the ability to prioritize workload and multi-task while maintaining strict attention to detail
• Excellent communication and interpersonal skills, with a collaborative style
• Ability to work independently, with a high degree of accuracy and attention to detail

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Data Entry and Claims Specialist, you will have access to a range of training and development programs, including regulatory and job training requirements. You will also have the opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional customer experiences.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive work environment. Our company culture is built on a foundation of respect, integrity, and teamwork, and we are committed to providing a workplace that is free from discrimination and harassment. We believe in recognizing and rewarding our employees for their contributions, and we offer a range of benefits and perks to support their well-being and career development.

Compensation, Perks, and Benefits

As a Data Entry and Claims Specialist at blithequark, you will be eligible for a range of compensation, perks, and benefits, including:

• Competitive salary and benefits package
• Opportunities for career growth and development
• Access to a range of training and development programs
• Positive and inclusive work environment
• Recognition and reward programs

Conclusion

If you are a highly organized and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for the Data Entry and Claims Specialist role at blithequark. This is an exciting opportunity to join a dynamic team of professionals who are committed to providing high-quality support to our customers. Apply now to take the first step in your career with blithequark.