Amazon Customer Service – United States – Work From Home

In this role, you will be responsible to monitor and ensure the accuracy of the pricing analytics operations team through audits and process improvement activities. The job involves auditing operations teams` system outputs, suggesting and implementing process/system improvements, and identifying emerging process performance trends.You will be responsible to audit, track and maintain the quality metrics of assigned processes. The individual will interact with the business, automation technology teams to help drive operational and system improvements.The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seeks to understand Amazon’s core values and translates those into everyday practices. Basic Qualifications

Bachelors degree
Experience with Microsoft Office products and applications

Preferred Qualifications

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earths most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
Youll also hear us say that at Amazon, its always Day 1. ? What do we mean? That our approach remains the same as it was on Amazons very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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