(part-Time Remote) – American Express Virtual Assistant Job Work From Home

American Express, a global leader in financial services, is renowned for its commitment to excellence and innovation. With a legacy of providing unparalleled services, we are seeking a dynamic Virtual Assistant to join our team. Responsibilities ... As an American Express Virtual Assistant, you will play a crucial role in supporting our team with various administrative tasks. Your responsibilities will include: • * Administrative Support: Handle tasks such as scheduling, data entry, and email management to ensure smooth day-to-day operations. • * Research and Analysis: Conduct in-depth research and analysis on various topics to contribute valuable insights to the team. • * Document Preparation: Assist in the preparation of reports, presentations, and other documents to facilitate effective communication. • * Team Collaboration: Actively participate in team meetings, contributing to discussions and brainstorming sessions. • * Client Interaction: Handle phone calls and respond to inquiries from clients and partners, maintaining a high standard of professionalism. • * Record Maintenance: Keep accurate and up-to-date records and files for easy access and reference. • Additional Responsibilities for Airbnb Support: For candidates interested in taking on additional responsibilities related to Airbnb support, the following tasks will apply: • * Guest Communication: Communicate with guests and hosts via the Airbnb messaging platform and phone to address inquiries, concerns, and special requests. • * Calendar Management: Manage booking calendars, including scheduling and coordinating check-ins, check-outs, cleaning services, and repairs/maintenance. • * Listing Management: Ensure accurate and up-to-date listing information, including pricing, availability, and property details. • * Financial Transactions: Handle payments, refunds, and cancellations according to Airbnb policies and guidelines. • * Guest Satisfaction: Monitor and respond to reviews and ratings, taking proactive steps to improve guest satisfaction and property performance. • * Issue Resolution: Identify and resolve issues related to guest experience, property management, and Airbnb platform usage. • * Policy Adherence: Stay up-to-date with Airbnb policies, regulations, and best practices, implementing changes as needed. • Requirements: To thrive in this role, you will need: • * Bachelor degree in any field. • * Excellent written and verbal communication skills in English. • * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • * Strong attention to detail and ability to multitask effectively. • * Capability to work independently as well as collaboratively within a team. • * Prior experience as a virtual assistant or in a similar role is a plus. • Apply Job!