Remote Customer Service Call Center Representative (Service BDC)
Employer Industry: Automotive Sales and Service
- Why Consider this Job Opportunity...
- Salary up to $15.00 per hour with the opportunity to earn up to an additional $10.00 per hour in bonuses
- Opportunity for career growth and development within a family-owned and operated company
- Supportive work environment with resources for professional advancement
- Flexible remote work opportunity for Texas residents
- Chance to provide exceptional customer service and support to clients
- What to Expect (Job Responsibilities):
- Understanding and implementing inbound and outbound calling strategies
- Handling overflow inbound service calls promptly and efficiently
- Assisting customers with scheduling appointments and providing support
- Collaborating with Service Managers to enhance the customer experience
- Maintaining knowledge of dealership systems, technologies, marketing campaigns, and manufacturer updates
- What is Required (Qualifications):
- Proficiency in phone and computer systems
- Professional and courteous communication skills
- Outgoing personality with the ability to deliver exceptional customer experiences
- Previous experience in call center and appointment setting roles
- Strong organizational skills, attention to detail, and multitasking abilities
- How to Stand Out (Preferred Qualifications):
- Bilingual proficiency is a strong plus
#AutomotiveSales #CustomerService #RemoteWorkOpportunity #CareerGrowth #BonusOpportunity
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