Remote Customer Service Representative (Entry Level)

Kelly Services is seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this entry-level role, you will be responsible for providing exceptional service to our clients by addressing their inquiries, resolving issues, and ensuring a seamless customer experience. Key Responsibilities: • * Respond to customer inquiries via phone... email, and chat in a timely and professional manner. • * Resolve customer issues by identifying problems, troubleshooting, and providing appropriate solutions. • * Maintain accurate and detailed records of customer interactions and transactions. • * Collaborate with team members and other departments to ensure customer satisfaction. • * Stay updated on company products, services, and policies to provide accurate information to customers. • * Meet performance targets and quality standards set by the company. • Required Skills and Qualifications: • * Excellent verbal and written communication skills. • * Strong problem-solving abilities and attention to detail. • * Proficient in using computer systems and software applications. • * Ability to multitask and manage time effectively in a fast-paced environment. • * High school diploma or equivalent required; some college coursework preferred. • * Previous customer service experience is a plus but not required. • Experience: • * Entry level; no prior experience required. • * Any experience in customer service or related fields is advantageous. • Working Hours: • * Flexible working hours with various shifts available. • * Must be available to work weekends and holidays as needed. • Knowledge, Skills, and Abilities: • * Knowledge of customer service principles and practices. • * Ability to handle stressful situations calmly and effectively. • * Strong interpersonal skills and the ability to build rapport with customers. • * Self-motivated with a positive attitude and a willingness to learn. • Benefits: • * Competitive salary and performance-based incentives. • * Comprehensive benefits package including health, dental, and vision insurance. • * Paid time off and holiday pay. • * Opportunities for career growth and development. • * Access to training programs and resources. • Why Join Kelly Services: • * Join a reputable company with a long-standing history of excellence in workforce solutions. • * Work remotely from the comfort of your home. • * Be part of a supportive and collaborative team environment. • * Enjoy a flexible work schedule that fits your lifestyle. • * Access to ongoing training and career advancement opportunities. • How to Apply:

Interested candidates are encouraged to apply by visiting our website at Kelly Services Careers and submitting an online application. Please include your resume and a cover letter outlining your qualifications and interest in the Remote Customer Service Representative position

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