Customer Service Representative - Work from Home Orlando
Employer Industry: Healthcare Services
- Why Consider this Job Opportunity...
- Opportunity for career advancement and growth within the organization
- Work remotely with approved criteria
- Comprehensive benefits package including medical, dental, and vision insurance
- Full-time schedules ranging from 30-40 hours per week
- Pay rates starting at $17.50
- What to Expect (Job Responsibilities):
- Assist members with pharmacy benefit plans
- Take inbound calls and answer questions regarding prescription insurance
- Provide solutions to simplify members' healthcare experience
- Receive necessary training to upskill and assist with inquiries
- Offer heart-driven service to millions of plan members
- What is Required (Qualifications):
- 1 year experience interacting with customers
- Computer proficiency in Windows-based applications
- High School Diploma or equivalent experience preferred
- Ability to problem solve in a positive, productive manner
- Strong customer service skills, including courteous telephone etiquette and professionalism
- How to Stand Out (Preferred Qualifications):
- Associates degree or equivalent experience
- At least 6 months of healthcare experience
- Comfortable relating to customers in a patient, helpful way
- Reliability and compliance with scheduling standards
- Strong oral, interpersonal, and communication skills
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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