Partnership Executive-Client Relationship Management

Description: • Effectively utilize Project Management skills to manage concurrent efforts in service delivery • Provides credible process design consulting and procedure documentation across all types of Property Casualty and Employee Benefit Operations • Act as the primary point of contact in coordinating client communication • Support Business Development and/or Service Delivery in relevant client meetings and communications • Identify trends in service delivery to be proactive in client service delivery management • Develop and deliver both internal and external client Executive Level presentations as needed • Incorporate Voice of the Client and feedback into improving the client experience • Seek Win/Win solutions for service delivery which meets the best interest of client and ReSource Pro • Partners with sales in developing strategic account management plans and revenue growth opportunities Requirements: • Bachelor’s degree required; master's preferred • 10 + years' experience... in P&C and/or Employee Benefits insurance industry either in the MGA/RGA and/or carrier space • 10+ years' in a customer facing role • 5+ years' in an operational leadership role • Experience in leading change management and planning cultural transformations • Extremely high degree of professionalism with the ability to relate to professionals at all levels • Confident public speaking skills • Ability to foster collaboration with multiple stakeholders across different countries, time zones, and business areas • Escalation and conflict management skills Benefits: • 100% paid employee health insurance on Day 1 • Eligible for all medical, dental, and vision benefits on Day 1 • Remote & Hybrid work available. • 401k with employer match, vested on Day 1 • Generous PTO plan with paid holidays + floating holidays • Development and growth opportunities • Comprehensive wellness program and prioritization of employee health • Fun and teamwork-oriented work environment Apply Job!