Outbound Customer Service - Fully Remote
A Nationwide Mortgage Brand is looking to hire Outbound Call Customer Service Representative roles to join their team in a fully remote capacity! These Representative will be upselling current and upcoming promotions. Candidates must have prior experience with Sales or Upselling to be eligible.
Description:
? Handles customer service inquiries and problems.
? Making outbound calls through our dialer on specific based mortgage campaigns - upwards of 50-100 calls daily
? Will be assigned/working on various campaigns - 3rd party companies like insurance companies, home warranties, security systems, etc. Scripted environment.
? Candidates will be assigned to specific campaigns above and are reaching out to existing borrowers to see if they have or are interested in any of these specific products.
? Once they are interested, they are then transferred to an actual sales rep for that product, this candidate will not be actually processing a sale (no commission).
? Receiving inbound... customer calls. Identify what are the customer's needs and then route them to the appropriate department.
Additional Skills & Qualifications: ? Needs to have some kind of sales, upselling ? 1-2 years of outbound customer service or call center experience ? Outbound dialing experience is highly preferred
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
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