Remote Customer Service Representative – WFH Flexible Jobs at FlexiCorp

Job Description FlexiCorp is seeking a dedicated and enthusiastic Remote Customer Service Representative to join our team. As a key player in our customer service department, you will leverage your excellent communication skills to provide top-notch support to our clients. This is a remote position, allowing you to work from the comfort of your home while making a significant impact on customer... satisfaction and company success. If you have a passion for helping others, are tech-savvy, and possess a keen eye for detail, we want to hear from you. At FlexiCorp, we value flexibility, innovation, and a customer-centric approach, making this an ideal opportunity for individuals looking to thrive in a dynamic, remote work environment. Job Type Remote, Full-Time Working Hours: Monday to Friday, 9 AM – 5 PM (with flexibility) Responsibilities • Respond to customer inquiries via phone, email, and chat in a timely and professional manner. • Resolve customer issues and complaints with empathy and efficiency. • Maintain accurate records of customer interactions and transactions. • Provide product and service information to customers. • Assist with order placement, refunds, or exchanges. • Collaborate with team members and other departments to address customer needs. • Stay updated on company products, services, and policies. • Identify and escalate priority issues to the appropriate channels. Benefits • Competitive hourly salary range: $25-$45/hour. • Health, Dental, and Vision Insurance. • Paid Time Off (PTO) and Holidays. • Flexible working hours. • Professional development opportunities. • Supportive and positive work environment. Hourly Salary Range $25-$45/hour Job Requirements • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred. • Proven customer service experience, preferably in a remote setting. • Excellent verbal and written communication skills. • Ability to multitask and manage time effectively. • Proficiency in using computers and customer service software. • Strong problem-solving skills and attention to detail. • Reliable internet connection and a dedicated workspace. • Located within the United States. Basic Educational Requirements • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred. Positive Work Environment At FlexiCorp, we foster a positive and inclusive work environment where your voice is heard and valued. We believe in work-life balance, encouraging our team members to thrive both professionally and personally. Join us to be part of a supportive team that celebrates diversity, innovation, and continuous improvement. Company Description FlexiCorp is a leading provider of flexible work solutions, dedicated to enhancing the work-from-home experience for our employees. Our innovative approach to remote work allows us to deliver exceptional customer service while maintaining a healthy work-life balance. At FlexiCorp, we prioritize our employees’ well-being, offering comprehensive benefits and professional growth opportunities. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in the industry. We strive to create a dynamic, inclusive, and supportive work environment where our team members can thrive. Join FlexiCorp and be part of a forward-thinking company that values flexibility, innovation, and a customer-first mindset Apply Job!