Remote Customer Service Representative

Job Description • Deliver the highest level of customer service experience • Answer customer calls • Reset Passwords • Assist with creating accounts • Uploading documents • Answering general questions • Engage with customers over the phone and reply to online chat inquiries • Help customers manage their accounts • Verify eligibility for coverages/review healthcare options etc. Additional Skills & Qualifications • Must be able to provide your own computer/laptop with working camera for the first 3 weeks of training. • After, customer service at a high level, and call center is preferred but they are open to a professional retail/food service background • High level food service/retail background required. • Must have high speed reliable Internet (35mbps Download speed or better) • Must score at least 70 on Internet Basics Assessment • Must not have any requested time off including Doctor Appointments during the 3 weeks of training. • Must be able to troubleshoot issues they face with... equipment while working from home (Internet Familiarization Assessment required Apply Job!