Customer Service Representative / PART-TIME REMOTE - San Antonio Area
Employer Industry: Customer Service
- Why consider this job opportunity...
- Part-time position with a flexible schedule of 3-4 days a week, including one weekend day
- Opportunity to work remotely from home after initial training
- Supportive work environment focused on superior customer service
- Gain experience in a fast-paced customer service role
- Chance to develop strong communication and problem-solving skills
- What to Expect (Job Responsibilities):
- Respond to a high volume of phone and digital communications while delivering exceptional customer service
- Answer inquiries related to orders, products, policies, and services with accuracy and timeliness
- Perform filing and other general clerical duties as required by the supervisor
- Assist in resolving customer complaints and escalate unresolved issues to the supervisor
- Help customers place orders and provide recommendations and information on products
- What is Required (Qualifications):
- High School diploma or general education degree (GED)
- Customer service and call center experience preferred
- Excellent oral, written communication, and listening skills
- Strong problem-solving, time management, and organizational skills
- Computer proficiency and ability to read and comprehend simple instructions
- How to Stand Out (Preferred Qualifications):
- Bi-lingual in Spanish and English
- Enthusiastic and willing to learn
- Contributes to a positive team spirit
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