Remote EPIC Application Coordinator (Professional Billing)

This position is 100% remote. We will only consider remote applicants residing in the following US states – AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI. • Epic Professional Billing Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily ... Position Summary The Remote Epic Application Coordinator (Professional Billing) will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the EPIC application(s). They will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. The Remote Epic Application Coordinator (Professional Billing) will gain in-depth knowledge of the software by attending application support training and completing application certification projects and tests. Key abilities for this role include: • Understanding of the organization and the user community in the Application Coordinator’s assigned area • Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities • Strong communication and follow-up skills • Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built Minimum Requirements Education • Requires an Associate Degree or higher education, or related applicable experience. Experience • 5+ years of Healthcare IT experience License/Registration/Certifications • Must complete required training for product implementation, and pass certification within 45 days of completion of training Preferred Requirements Preferred Education • Bachelor’s Degree in Computer Science or related field Preferred Experience • 7+ years of Healthcare IT experience. Preferred License/Registration/Certifications • Epic certified (Professional Billing). Core Job Responsibilities • Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization’s business community and end users to ensure the system meets the organization’s business needs. • Assume application expertise by obtaining and maintaining EPIC certification (Professional Billing) for the assigned application(s) within the required timeframe. • Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications. • Participate in project plan development and monitoring project milestones • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs. • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions. • Work with department representatives to analyze needs and translate these into system design. • Participate in development, execution and sign off of system testing. • Develop and maintain detailed documentation on system configurations and technical components. • Troubleshoot problems identified by team members and end users. • Escalate issues and risks to project leadership. • Collaborate with the training team(s) in the design and development of training programs. • Provide application expertise to the project team and advisory groups. • Participate in the planning and execution of application go-live and post-live activities. • Follow established guidelines for system change control. • Identify potential system enhancement needs. • Introduce best practice options for future-state workflows and processes. • Collect information regarding potential system enhancement needs • Analyze new functionality in releases to determine how and if it should be used. • Coordinate ongoing software updates and changes. • Review and test new software releases Apply Job!