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Join Delta Airlines as a Customer Service Agent

Remote, USA Full-time Posted 2025-11-03
Join Delta Airlines as a Customer Service Agent Delta Airlines is seeking enthusiastic and customer-oriented individuals to join our team as Customer Service Agents. If you are passionate about providing exceptional service and enjoy working in a dynamic and fast-paced environment, we want to hear from you... Job Responsibilities • Assist customers with ticketing and reservations • Provide information about flight schedules, fares, and policies • Handle customer inquiries and resolve issues in a professional manner • Ensure compliance with all airline policies and regulations • Coordinate with other departments to ensure smooth airport operations • Assist passengers with special needs, including unaccompanied minors and passengers with disabilities Qualifications • High school diploma or equivalent required; college degree preferred • Previous customer service experience, preferably in the airline industry • Excellent communication and interpersonal skills • Ability to handle stressful situations and remain calm under pressure • Strong problem-solving skills and attention to detail • Proficiency in computer systems and ability to learn new software quickly • Must be able to work flexible hours, including nights, weekends, and holidays • Must be able to pass a background check and drug screening Preferred Skills • Fluency in multiple languages • Experience with airline reservation systems (e.g., Sabre, Amadeus) Benefits • Competitive salary and benefits package • Travel privileges on Delta Airlines and partner airlines • Opportunities for career advancement and professional development • Health, dental, and vision insurance • 401(k) retirement plan with company match • Paid time off and holiday pay How to Apply If you are interested in joining our team as a Customer Service Agent, please submit your application through our careers portal. Be sure to include your resume and a cover letter detailing your relevant experience and why you would be a great fit for Delta Airlines. Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Apply Job!  

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