Medical Receptionist III, Urology/ENT (Remote)
Posted 2025-05-01
Remote, USA
Full-time
Immediate Start
Employer Industry: Healthcare Services
- Why consider this job opportunity...
- Opportunity for career advancement and growth within the organization
- Work remotely after initial training period
- Competitive benefits package, including medical and dental insurance
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and experience
- What to Expect (Job Responsibilities):
- Handle incoming calls while maintaining a minimum of 93% availability during scheduled hours
- Greet patients, collect co-pays, and schedule follow-up appointments and referrals
- Provide clerical support to the department to ensure quality service
- Assist patients with inquiries and support requests in a courteous manner
- Follow defined guidelines and processes of the department
- What is Required (Qualifications):
- Minimum of 6 months related experience
- Accurate computer and keyboarding skills
- Knowledge of age-related growth and development principles
- Proficiency in operating equipment such as telephones, PCs, printers, and fax machines
- Must be able to sit and key for long periods of time
- How to Stand Out (Preferred Qualifications):
- Some medical background preferred
- Strong verbal and written communication skills
- Knowledge of medical terminology desirable
- Ability to promote good patient relations and maintain confidentiality
- Customer service experience in a healthcare setting
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