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Remote Call Center Agent - Healthcare Insurance | WFH

Remote, USA Full-time Posted 2025-05-22

Job Overview

Join our esteemed organization as a Healthcare Insurance Call Center Agent, where your expertise will significantly impact patient care by ensuring they receive the necessary insurance coverage. In this remote role, you will engage with insurance providers, manage patient information with accuracy, and uphold our dedication to exceptional service in healthcare...

Key Responsibilities
• Conduct outbound calls to insurance companies to verify and secure patient coverage.
• Maintain and update patient records, emphasizing precision and thoroughness.
• Leverage your computer skills for effective data entry and management.
• Follow Federal Health Care Program guidelines to ensure compliance.
• Work collaboratively with insurance carriers to streamline medication coverage for patients.

Required Skills
• Proven experience in healthcare insurance is essential.
• Familiarity with medical call center operations is advantageous, though not required.
• Ability to work effectively from home with a reliable internet connection.
• Strong multi-tasking capabilities and proficiency in dual monitor use.
• A positive demeanor and a commitment to assisting others in a supportive team environment.

Qualifications
• A high school diploma or equivalent is mandatory.

Career Growth Opportunities

As a part of our team, you will have access to various professional development resources and opportunities for career advancement within our organization.

Company Culture And Values

We pride ourselves on fostering a collaborative and inclusive work environment that values diversity and encourages teamwork. Join us in our mission to provide outstanding patient care.

Networking And Professional Opportunities

Working with us will open doors to networking opportunities within the healthcare industry, allowing you to build valuable relationships and enhance your professional skills.

Employment Type: Full-Time

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