Marketing Communications Specialist / Live Chat Support - US REMOTE

We're on the lookout for a creative and enthusiastic Marketing Communications Specialist / Live Chat Support to join our dynamic team remotely. Your responsibilities will include crafting compelling marketing content, responding to inquiries, and providing top-notch customer support. Responsibilities • Engage with customers through live chat, addressing inquiries and providing information about programs and services • Draft and manage marketing communications across various platforms, including social media and email • Create appealing content for promotional materials, newsletters, and blog posts • Collaborate with the marketing team to develop and execute campaigns • Monitor and respond to online reviews and social media interactions • Analyze engagement metrics to optimize communication strategies • Provide feedback and insights to improve customer experience • Bachelor’s degree in Marketing, Communications, or related field • Proven experience in marketing communications or... customer support • Exceptional writing, editing, and verbal communication skills • Familiarity with digital marketing tools and social media platforms • Ability to evolve and adapt communication styles to match diverse audiences • Strong problem-solving skills and ability to multitask in a fast-paced environment • Must have a quiet space to work remotely and reliable internet access • 3+ years active savings/checkings bank account is a MUST Apply Job!