Customer Chat Specialist-WFH/REMOTE

We are looking for an additional Customer Chat Specialist to support our growing customer base. If you have a strong work ethic, a do whatever it takes attitude, and can thrive in a family work environment this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees opinions and contributions! Responsibilities... • Answer inbound phone calls and respond to email inquiries • Perform outbound calls with existing customers • Create service tickets and schedule appointments accurately • Review customer account information. Qualifications • Strong English verbal and written communication skills • Attention to detail and accuracy a must • Excellent email handling skills • Strong customer service focus with the ability to empathize as well as prioritize customers' needs • Must be able to multi-task • Solid sales acumen • Minimum typing skills of 30 words per minute • Determination to succeed • Personal accountability is a necessity • Contact Center background preferred • Bilingual (Spanish) is a plus Apply Job!