Calibration Center Customer Service Rep

Job Details Description Essential Job Duties: • Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as scheduling of calibrations for vehicles and post calibration billing. • Call center functions to provide quality customer service. • Ensure the company establishes and maintains constant communication with customers. • Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries. • Generate sales/buys from online leads. • Knowledgeable on different types of ADAS systems and calibrations. • Assume other duties as assigned. Education & Experience • High school degree or equivalent. Preferred Qualifications • Call Center Customer service experience • Bi-Lingual, English & Spanish. • 2+ years of college Knowledge/Skills/Abilities • Must have good written and verbal communication skills. • Must have good customer relations skills. • Ability to work well with others. • Must have the ability to work under conditions of frequent interruptions. • Be attentive to details. Essential Physical Demands/Work Environment • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. • The employee must occasionally lift and/or move up to 50 lbs. • Be willing to learn and complete calibrations. Apply Job!