Website Chat Assistant - Work remote, no experience needed

The House of Mercier is excited to announce an opening for a Website Chat Assistant, with the flexibility to work remotely from anywhere. This position is perfect for individuals eager to gain experience in customer service and online communication. As a Website Chat Assistant, you will engage with visitors on our website, answer inquiries, and provide information about our luxury products and services. Key Responsibilities • Monitor and respond to customer inquiries via live chat on our website in a friendly and professional manner • Provide accurate information about our products, services, and promotions to assist customers in their purchasing decisions • Engage with website visitors to understand their needs and guide them to appropriate resources • Document customer interactions and feedback to help improve our services • Work collaboratively with the customer service and sales teams to ensure a seamless customer experience • Participate in training sessions to develop your skills in customer interaction and product knowledge • Maintain a positive and proactive attitude while assisting customers online Requirements • No prior experience in customer service or chat support is required; enthusiasm to learn is essential • Excellent written communication skills with a focus on customer engagement • Ability to work independently and manage time effectively in a remote setting • Basic familiarity with online chat tools and platforms is a plus • Strong desire to help customers and provide a positive experience • Good organizational skills and attention to detail • A passion for luxury products and services is a bonus Benefits • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work From Home • Free Food & Snacks • Wellness Resources • Stock Option Plan • Great Salary • Other Perks Apply Job!