Merchandise Stock Associate

Job Summary of Merchandise Stock Associate: Obligated to ensure a high level of customer satisfaction through engaging with customers, embodying customer service philosophy, and maintaining a well-organized store environment, while complying with operational, merchandise, and security regulations. Responsibilities of Merchandise Stock Associate: • Exemplars of customer service excellence promote established practices that benefit interactions with both internal and external clients • Sustains and reflects a supportive store climate by valuing honesty, trustworthiness, and politeness • Follows set operating procedures to ring up customer purchases and manage returns effectively • Suggests promoting credit and loyalty programs as part of customer interactions • Upholds and follows the merchandising philosophy along with established procedures and standards • Adheres to company protocols and standards while preparing and organizing merchandise for placement on the sales floor • Takes the lead and joins in store recovery as needed during the day • Ensures compliance with the organizational, cleanliness, and recovery criteria for the sales area and participates in the overall store cleanliness upkeep • Provides and welcomes consistent appreciation and constructive feedback • Upholds all labor regulations, policies, and procedural guidelines • Participates in and supports programs focusing on reducing store shrink • Engages in actions that emphasize safety awareness and the maintenance of a safe setting • Follows through with any additional responsibilities given Requirements of Merchandise Stock Associate: • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong organizational skills with attention to detail • Capable of handling multiple tasks at one time • Able to respond appropriately to changes in direction or unexpected situations • Possesses strong communication skills • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors to accomplish tasks • Retail customer experience preferred Apply Job!