Full Time Remote Customer Service

Are you passionate about helping others and creating exceptional customer experiences? Zaktos is looking for enthusiastic, solution-oriented individuals to join our dynamic Customer Service team. This is a remote, full-time position offering flexibility and the opportunity to work from the comfort of your own home. What You’ll Do • Serve as the first point of contact for our customers, providing friendly and professional support via phone, email, and chat. • Resolve customer inquiries and concerns efficiently, ensuring satisfaction with each interaction. • Maintain up-to-date knowledge of our products, services, and company policies to provide accurate information. • Work collaboratively with team members and other departments to solve complex customer issues. • Document customer interactions and feedback to help us improve our services. What We’re Looking For • Previous experience in customer service or a similar role (preferred but not required). • Excellent communication skills, both verbal and written. • A problem-solving mindset with the ability to handle challenging situations with empathy and professionalism. • Strong organizational skills and attention to detail. • Reliable internet connection and a quiet, dedicated workspace for remote work. Why Join Zaktos? • Flexibility: Work remotely from anywhere in the U.S. • Competitive Pay: We offer a fair salary with opportunities for growth. • Supportive Team Culture: Be part of a collaborative, inclusive, and welcoming team. • Comprehensive Training: We’ll provide all the tools and resources you need to succeed. • Career Development: Build your career with ongoing learning opportunities. How to Apply Ready to join our team? Send us your resume and a brief cover letter explaining why you’d be a great fit for the role. We can’t wait to hear from you! Apply Job!