Travel Data Entry - Work From Home

Position: Travel Data Entry - Work From Home

Location: Remote

Job Type: Full-time

About HappyGo Travel Services: HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.

Responsibilities: Data Entry: • Accurately input and update client and booking information into our CRM and booking systems. • Ensure all data entries are complete, consistent, and adhere to company standards. • Handle sensitive client information with confidentiality and integrity. Customer Service: • Communicate with clients via phone, email, and chat to understand their travel preferences and requirements. • Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities. • Handle inquiries, concerns, and complaints professionally and promptly. Booking and Scheduling: • Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences. • Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations. • Confirm bookings and send detailed itineraries to clients. Destination Knowledge: • Stay updated on travel trends, visa requirements, and safety information for various destinations. • Offer insights and suggestions for travel experiences that match client interests. Administrative Tasks: • Maintain accurate records of bookings, payments, and client interactions using our CRM system. • Process payments and handle invoicing as needed.

Benefits:
• Competitive salary with performance-based bonuses.
• Remote work opportunity, allowing for flexible hours and work-life balance.
• Opportunities for professional development and training in the travel industry.
• Access to exclusive travel discounts and perks.
• Collaborative team environment with supportive colleagues.

Basic Qualifications: • Proven experience in a similar customer service role or within the travel industry. • Strong communication skills with fluency in written and spoken English (additional languages are a plus). • Proficiency in using booking platforms and CRM systems. • Excellent problem-solving abilities and attention to detail. • Ability to work independently and as part of a team, with a customer-first mindset.

Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!

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