Patient and Community Educator

Description: • The Patient & Community Educator (PACE) is a critical component of the product brand commercial strategy and works in close coordination with Field Sales, Field Reimbursement, Patient Services, Advocacy, and Marketing teams to support Acadia’s patient-focused vision. • The PACE is responsible for educating patients, caregivers, families on disease state and product information to help empower them as they navigate through their disease journey. • Using approved materials, the PACE will educate on the disease state, DAYBUE treatment, and Acadia services, through phone-based, in-person, and virtual meetings. • Identify and lead regional education efforts to provide disease-state and treatment education to patients, caregivers, care team members, and community groups. • Engage with Patient Advocacy groups to impact education of Acadia product(s) for Rett syndrome. • Act as a commercial liaison on caregiver engagement across departments including Sales, Medical Affairs, Advocacy, and Marketing. • Understand individual needs of patients and caregivers and develop an appropriate education and resource plan of action. • Provide 1:1 education through virtual and in-person meetings. • Manage caregiver mentor program. • Execute educational programs in-person through regional events and virtually through webinar events. • Interpret and translate scientific clinical data into patient-friendly language. • Moderate Caregiver Speaker programs coordinating all speakers: HCP, Family Access Manager, and Caregiver Speakers. • Contribute to Caregiver Speaker program strategy, content exploration, speaker identification, and utilization. • Identify educational gaps and insights that help inform the refinement and development of patient education resources. Requirements: • Bachelor’s Degree (required) • Prior experience in patient education, clinical setting, pharmacy or community health education preferred • Experience supporting and providing education to patients, family members, and community groups affected by rare diseases • Demonstrated communication skills, including ability to deliver and present both virtually and in person • Exceptional interpersonal skills, professional communications, problem-solving, compassion and the ability to navigate difficult conversations • Ability to translate scientific/medical information into patient-friendly language • Desire to innovate and work in a fast-paced, energetic environment • Self-starter who is highly passionate about rare disease • Strong understanding of industry legal, regulatory, and compliance landscape • This is a field-based role. Approximately 60% local/regional travel required by business which may include weekends and evenings so proximity to a major airport within the territory is a must to ensure quick connectivity to air transport hubs • Fluent in both English and Spanish is a plus Benefits: • Competitive base, bonus, new hire and ongoing equity packages • Medical, dental, and vision insurance • 401(k) Plan with a fully vested company match 1:1 up to 5% • Employee Stock Purchase Plan with a 2-year purchase price lock-in • 15+ vacation days • 14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st • 10 days of paid sick time • Paid parental leave • Tuition assistance Apply Job!