Director, Bank Fraud Issue Management
About the position
The Director of Bank Fraud Issue Management at USAA plays a crucial role in overseeing risk and control management programs related to bank fraud. This position involves evaluating controls, managing issues, and ensuring compliance with enterprise programs. The director will lead a team of risk professionals, counsel senior management, and influence process changes to enhance the organization's risk profile. The role requires strong communication skills and the ability to interact with various levels of management while focusing on detail and timeliness.
Responsibilities
Direct staff and initiatives that support risk and control management programs.
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Counsel senior management and influence process change.
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Build and lead a high performing team of risk and internal control professionals.
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Lead consulting relationships with internal and external clients regarding budget and implementation deliverables.
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Partner with essential team members in the business to identify, assess, and document risks and controls.
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Review, communicate, and recommend the development of governance policies and procedures.
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Provide counsel to business unit managers on risk management issues.
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Educate risk owners on risk/control practices.
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Implement processes for collecting accurate and complete internal loss data.
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Direct analysis and data mining initiatives that identify, validate, and run emerging risk exposures.
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Assist in the early identification of risk trends by establishing and monitoring key performance and risk indicators.
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Lead the preparation of key reports and communications and present to governance committees and senior leaders.
Requirements
Bachelor's Degree in Risk Management, Business, Finance, or related field; OR 4 years of related experience may be substituted in lieu of degree.
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Minimum 8 years' experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry.
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3 years' direct team lead or people management experience.
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Knowledge of federal laws, rules, regulations, and applicable guidance to area supported.
Nice-to-haves
Demonstrated experience in Bank Fraud Operations processes, specifically Fraud Detections, Prevention, Strategy/Analytics.
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Experience in Business Controls or Issues Management through management/oversight of a business portfolio or testing/auditing.
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Experience with Fraud Investigations and/or Strategies processes, controls and or issues.
Benefits
Comprehensive medical, dental and vision plans
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401(k)
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Pension
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Life insurance
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Parental benefits
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Adoption assistance
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Paid time off program with paid holidays plus 16 paid volunteer hours
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Various wellness programs
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Career path planning and continuing education assistance
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