Fraud Investigator?/Perm - Hybrid at our HQ O'Hare Airport
Position: Fraud Investigator (Perm - Hybrid at our Chicago HQ near O'Hare Airport)
In this role, you will be responsible for investigating suspicious and unlawful activity directed at the credit union membership. You will identify fraudulent activity and pursue collection of accounts causing credit union loss.
Responsibilities
Conduct investigations on internal and external cases to include but not limited to interviews, discovery and analyzing evidence, case documentation and management, filing with local, state and federal law enforcement agencies, and facilitating case resolution through multiple methods such as civil proceedings and/or criminal prosecution and restitution.
Analyze financial statements and other submitted customer documents (W-2, VOE, VOD, etc.) to detect fraud, identity risk, and loss exposure to prevent or limit losses.
Utilize case management systems or processes to manage individual caseloads, document and archive assigned cases from case origination through resolution, and accurately articulate the circumstances and events of the investigation.
Assist with technically complex accounts involving multiple relationships, tiered and complex transactions, and ACH debit involving high-risk and complex fraudster schemes.
Process victim fraud claims including checks, forgeries, plastic cards, ACH, wires, etc., and process provisional credits on member fraud claims.
Support call center and members on fraud-related matters and support business partners to ensure appropriate actions are taken to mitigate losses and loss exposure.
Remain current with compliance-related issues including but not limited to Bank Secrecy Act (BSA) Suspicious Activity Reporting (SAR) and Elder Financial Abuse, and make required referrals to BSA Department and/or Adult Protective Service.
Comply with BSA laws/regulations and update departmental procedures.
Partner and participate in law enforcement networks for current fraud, security, and operational trends/concerns.
Education:
Bachelors Degree in Business, Finance or Related Minimum
Years of Experience:
3 years - Fraud investigation or related - Minimum
In Lieu of Education:
6 years - Fraud investigation or related
Compensation & Benefits:
Typical hiring range: $58,800 - $83,050 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance with all business transactions with policy and process of the Bank Secrecy Act. Ensure compliance with all applicable state and federal laws, company procedures, and policies. Maintain integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; comply with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
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