Part-Time Remote Jobs at Jetblue Airlines - Customer Service Openings

Part-Time Remote Customer Service Representative
Company: JetBlue Airlines
Location: Remote (USA)
Employment Type: Part-Time
Job Description
JetBlue Airlines is seeking dedicated and enthusiastic individuals to join our team as part-time remote Customer Service Representatives. In this role, you'll deliver outstanding service to our customers by handling inquiries, assisting with reservations, resolving travel-related issues, and ensuring every interaction embodies the JetBlue experience.
Key Responsibilities

Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
Assist customers with reservations, ticketing, and flight modifications.
Provide support for travel-related issues such as cancellations, delays, and baggage concerns.
Uphold JetBlue’s commitment to excellent service by creating positive customer interactions.
Stay informed about JetBlue’s policies, promotions, and procedures to provide accurate information.

Qualifications

High school diploma or GED required; additional education or certifications in customer service or travel preferred.
Strong communication skills (verbal and written).
Ability to work in a fast-paced, dynamic environment.
Prior experience in customer service, travel, or hospitality is a plus.
Proficiency in basic computer applications (MS Office, CRM systems).
Must be authorized to work in the United States.

Work Schedule

Flexible part-time hours, with shifts available during evenings, weekends, and holidays.
Competitive hourly pay.
Remote work, allowing you to perform your duties from the comfort of your home.
Travel benefits, including discounted flights for you and eligible family members.
Comprehensive training to set you up for success.

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