Online Chat Representative

Job Overview We are seeking an Online Chat Representative to join our team. This position involves providing exceptional customer service and support through online chat platforms. Responsibilities • Engage with customers via online chat to provide assistance and resolve inquiries • Utilize effective communication skills to address customer needs promptly and professionally • Analyze customer inquiries and provide accurate information or solutions • Maintain a high level of customer satisfaction through chat interactions • Perform data entry tasks accurately and efficiently during chat sessions Experience • Proficient in English with strong written communication skills • Previous experience in customer service or call center environments is preferred • Bilingual or multilingual abilities are a plus • Familiarity with sales processes and client services is advantageous • Ability to demonstrate excellent phone etiquette in written communication Job Types: Full-time, Part-time Pay: $20.05 - $24.14 per hour Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance • Work from home Shift: • 10 hour shift • 12 hour shift • 4 hour shift • 8 hour shift • Day shift • Evening shift • Morning shift • Night shift • Overnight shift • Rotating shift • Split shift Work Location: Remote Apply Job!