Live Chat Representative

Overview We are seeking a Customer Support Representative to join our team and provide exceptional service to our clients. The ideal candidate will have a passion for customer service and strong communication skills. Duties • Respond to customer inquiries via phone, email, and chat in a timely and professional manner • Provide information about products and services, process orders, and handle returns or complaints • Utilize computerized systems to track, gather information, and troubleshoot customer issues • Collaborate with the sales team to ensure customer satisfaction and retention • Analyze customer feedback to improve processes and services Qualifications • Previous experience in customer service or a related field • Excellent phone etiquette and the ability to communicate effectively with customers • Proficiency in English; multilingual abilities are a plus • Strong problem-solving skills and the ability to analyze information accurately • A passion for helping others and providing top-notch customer support Job Types: Full-time, Part-time Pay: $18.25 - $19.40 per hour Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance Shift: • Day shift • Evening shift • Morning shift • Night shift • Overnight shift • Rotating shift • Split shift People with a criminal record are encouraged to apply Work Location: Remote Apply Job!