$17/hour - Remote Call Center Sales - Mid shift
Overview: Responsible for taking inbound calls from small to medium size business owners or consumers. On these calls you will learn about their business and ensure they are trying to sign up for the right credit card to maximize their savings, earnings and time. If they have the right card, then walk them through the application process, if not explain the right card they should be applying to and then walk them through the application process. Responsibilities:
Job Functions
Exercise exceptional communication skills both verbally and written
Answer incoming call
Research and resolve issues, within the scope of responsibility
Obtain, enter, and verify customer information in designated systems
Document customer notes with clear, concise explanations in a timely, and accurate manner
Maintain excellent program knowledge
Maintain quality conversations that meet Salelytics standards
Delivering on key performance indicators required by Salelytics
Exercise exceptional customer service skills
Maintain strict confidentiality of information provided by customer or data accessed within assigned systems
Establish and maintain a professional relationship with internal/external customers, team members and department contacts
Escalate to supervisor any situation outside the employees control that could adversely impact the services being provided
Related Duties as Assigned
The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
Consequently, job incumbents may be asked to perform other duties as required
Qualifications:
Applicants for this job will be expected to meet the following minimum qualifications.
Education
Must be 18 or older
High School education or GED required
Additional education may be required based on individual projects and/or locations
Experience
Candidates need to meet the experience requirements for specific program
Responsible for properly using, maintaining, and returning upon request any company equipment and assets issued by Salelytics
This position requires you to be on camera for training and for meetings thereafter throughout tenure with Salelytics
This job posting is coming down 4/11/25.
Salelytics is striving for a diverse workforce. We encourage Women, Minorities, LGBTQ Community Members, and Veterans to apply. We are an equal opportunity employer and do not discriminate based on Age, Race, or Sexual Identity/Orientation.
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance
Work from home
Compensation Package:
Bonus opportunities
Schedule:
Day shift
Every weekend
Experience:
sales: 1 year (Required)
Compliance: 1 year (Required)
Location:
Wisconsin (Required)
Work Location: Remote
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