Service Associate (Teller) - Travel
                                About the position
The Service Associate (Teller) position at First Merchants Bank is a full-time role focused on delivering high-quality customer service by efficiently completing banking transactions and promoting bank products to meet customers' financial needs. The role emphasizes customer loyalty, compliance with banking regulations, and participation in a sales-driven environment.
Responsibilities
 Respond to customer requests for banking transactions.
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 Answer customer inquiries and provide solutions to meet their needs.
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 Build customer loyalty and advocate for customer satisfaction.
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 Balance cash, daily transactions, vault, and ATM.
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 Ensure compliance with regulations and reporting requirements.
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 Follow information security policies to protect customer privacy.
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 Assist with opening and closing the banking center.
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 Sell bank products and make customer referrals to support sales goals.
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 Participate in daily/weekly meetings and coaching sessions.
Requirements
 High School Diploma or Equivalent.
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 3 months of sales, cash handling, or related experience.
Nice-to-haves
Benefits
 Base Pay PLUS Bonuses
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 Medical, Dental and Vision Insurance
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 401k
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 Health Savings and Flexible Spending Accounts
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 Vacation/Sick Time
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 Paid Holidays
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 Paid Parental Leave
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 Tuition Reimbursement
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