Customer Service Associate - North Vernon

Description Responsibilities: • Takes incoming phone calls and answers customer questions. • Handles any walk-in customers. • Collects payments. • Makes policy changes. • Assists with claims paperwork that is requested by the claim’s representatives. • Provides proof of insurance documents that are requested by clients. • Any additional duties assigned by management. Requirements for Success: • High school diploma or GED equivalent. • 1 year of customer service experience. • Property & Casualty insurance license required or must be able to obtain this license within 2 years. • Proficient in Microsoft Suite. • Strong communication skills. • Strong time management and problem-solving skills. • Strong attention to detail and accuracy. IFBI Perks: • An organization that values work/life balance • Paid vacation/sick leave • 401(k) with match • Fulltime with a Monday - Friday schedule • Potential for a yearly bonus with a possible payout of up to 20% of the salary • Contests and incentives • Benefits eligibility within 30 days of employment • Negotiable pay based on level of experience • Collaborate in a team environment • Paid volunteer hours #FO #LI-KL1 Qualifications Education Required • High School or better Job Category: Individual Contributor Job Type: Full-Time 1910 N State Highway 3 North Vernon, IN, USA, 47265 ReqID: CUSTO005026 Apply Job!