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Claims Adjuster

Remote, USA Full-time Posted 2025-11-03
Who we are: Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone. To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents. Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI. About the role We’re looking for a Claim Adjuster who is excited about a unique opportunity to help build modern commercial insurance from the ground up! In this role, you will play a critical role in driving Nirvana’s world class claims organization by auditing and driving claim success through a third party claims administrator. What you’ll do • Continuously exhibit and uphold the core values of Nirvana • Review coverage and damage analysis completed by the TPA • Review and provide input, as needed, on liability decisions and recovery opportunities • Collaborate with the Director of Claims on severity losses, reserve adjustments and claim evaluations • Provide recommendations on settlement negotiations and litigation management • Utilize data available to drive focus on claim trends • Collaborate effectively across all lines of business • Handle special projects or additional duties assigned related to your role as an individual contributor of the claims organization About you • 4+ years of experience in claim adjudication with a strong preference for experience in commercial auto and/or transportation • Active adjusters license in home or designated home state • Clear track record of over-achieving targets • Strong communication skills, both written and oral • Bias-to-action - you’re not afraid to get your hands dirty and stretch yourself • Owner mentality - take accountability for your actions and results • Prior experience in a fast paced, high growth environment • Ability to successfully navigate in areas of gray • Strong collaborator with team members based across the country and the world • College degree or equivalent experience Benefits • Competitive salary • Medical, dental & vision insurance • 401k with company match • Unlimited PTO • Work from home friendly • #LI-Remote Apply Job!  

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