Bank Teller - Full TIme

Bank Teller - Full-Time Full-Time Hours: Monday through Friday 8:00am to 4:30pm Corporate Office, 342 Broadway, Somerville, MA 02145 Position Summary: Under the supervision of the Management Staff, performs a variety of customer service and related duties to provide assistance to the Bank's customers in conformance with established Bank policies and operating procedures. The Primary Responsibilities of this position include but are not limited to the following duties. Primary Responsibilities: 1. Process a variety of customer transactions, e.g., deposits, withdrawals, mortgage payments etc. Cash checks within limits of established policy, verifies amount, examines checks for endorsement, and verifies signatures and customer balances. 2. Organizes workstation for day's activities, e.g., inventories and requests cash as may be needed; verifies cash upon receipt; obtains necessary forms and other supplies. 3. Enters customers? transactions into computer to record transactions and issues computer generated receipts. 4. Places holds on accounts for various reasons such as uncollected funds, out of state checks, etc. 5. Sells money orders, treasurer's checks, gift cards, foreign currency and other bank related products. Redeems United States Savings Bonds for customers, if applicable or designated. 6. Balances transactions and cash upon completion of assigned shift by comparing totaled amounts with data recorded on computer. Performs "after-hours" work, e.g., reconciling bank checks, money orders etc. and scanning daily work and Bank documents as needed. 7. Performs related customer service duties as requested. Discusses Bank Products and Services that will benefit the individual customer?s needs and responds to customers inquiries. Refer problems or concerns to supervisor for further action as needed. 2 Other Responsibilities Include: 8. May perform a variety of related clerical and/or support functions as assigned, i.e., routine correspondence, filing, typing, maintenance of records, data entry, scanning, back up to CSR where applicable and safe deposit box. 9. May provide assistance to Management Staff as needed. 10. May verify miscellaneous reports regarding customer accounts. 11. May provide services at drive-up window or branch offices as assigned. Education & Experience: ?High school diploma or equivalent. ?Previous experience working with customers. ?Organizational and customer service skills required. ?Ability to utilize various types of office equipment, including computer terminal. Physical/Work Conditions: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to sit, bend, walk, talk, hear, pull, push, lift up to 20 lbs., and may be required to work evenings and/or weekends, attend remote meetings and/or to travel. Company Conformance: In the performance of respective tasks and duties, the employee is expected to successfully perform quality work within deadlines with or without supervision, interact professionally with other employees, customers and vendors (if applicable); work independently and as a team while understanding the necessity for communicating and coordinating work efforts with other employees and organizations and act in the Bank?s best interests. Bank Secrecy Act: In the performance of respective tasks and duties, the employee is expected to maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures. Privacy: Apply Job!