Medical Receptionist
We are seeking a Medical Receptionist to join our team! You will be responsible for helping patients by providing excellent customer service and resolving issues.
Responsibly
Responsible for conducting eligibility screenings, assessment of patient financial requirements, and counseling patients on insurance benefits and co-payments
Screen and evaluate patients for existing insurance coverage.
Re-verify benefits and obtains authorization and/or referral after treatment plans have been discussed, prior to initiation of treatment.
Ensures appropriate signatures are obtained on all necessary documents
Checking patient in and out of their appointment with providers
Document progress notes to the patient's file and the office computer system.
Participate in ongoing, comprehensive training programs as required.
Scheduling appointments and follow up as needed for the patient.
Selling and ordering health products for patients.
Qualifications
High school diploma or GED
Previous experience in the medical field, customer service, or other related fields minimum 2-years
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent communication skills
Experience and skills required
Excellent written and spoken English, Spanish (bilingual preferred but not required)
A good telephone manner, ability to handle a high call volume
Great face-to-face people skills
Computer skills
Effective organizational, time management, facilitation, and prioritization skills
The ability to communicate with people of all levels within a business
A true team player and strong department leader
Persistence, drive, and enthusiasm
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
Paid time off
Schedule:
8 hour shift
Day shift
Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
Medical receptionist: 1 year (Preferred)
Work Location: In person
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