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Analyst, Case Management (Field - Must reside in St. Clair County, IL or surrounding areas)

Remote, USA Full-time Posted 2025-05-22

Are you a highly analytical and detail-oriented individual with a passion for improving processes and systems? Do you have experience in case management and a strong understanding of healthcare operations? If so, Aetna is seeking a dedicated and driven individual to join our team as an Analyst for Case Management. This role will be based in the St. Clair County, IL area or surrounding areas, and will be responsible for providing support and analysis for case management operations. If you are ready to make a positive impact on the healthcare industry and have the necessary qualifications, we encourage you to apply for this exciting opportunity.

Conduct analysis and provide insights on case management processes and operations.
Identify areas for improvement and implement strategies to increase efficiency and effectiveness.
Utilize data and metrics to track and monitor performance of case management operations.
Collaborate with cross-functional teams to develop and implement new processes and systems.
Stay updated on industry trends and best practices in case management.
Provide support to case management team by assisting with tasks and projects as needed.
Review and analyze data to identify trends and potential issues.
Communicate findings and recommendations to management and other stakeholders.
Work closely with healthcare providers to ensure timely and accurate delivery of services.
Ensure compliance with all regulations and company policies related to case management.
Develop and maintain relationships with key stakeholders to ensure smooth operations.
Train and mentor new case management team members.
Participate in meetings and discussions to provide insights and recommendations on case management operations.
Continuously evaluate and improve processes and systems to drive efficiency and quality.
Maintain accurate and detailed records of case management activities and outcomes.

Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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