Senior Analyst, Network Relations

Description: • Acts as the primary resource for assigned providers or groups to establish, oversee, and maintain positive relationships • Assists with or responds to complex issues regarding policies and procedures, plan design, contract language, service, claims or compensation issues • Optimizes interactions with assigned providers and internal business partners to establish productive professional relationships • Monitors service capabilities and collaborates cross-functionally to ensure that needs of constituents are met • Supports or assists with operational activities including database management and contract coordination • Educates providers as needed to ensure compliance with contract policies and parameters • Meets with key providers periodically to ensure service levels are meeting expectations • Collaborates on implementation of large provider systems to manage cost drivers and execute specific cost initiatives • Conducts standard provider recruitment, contracting, or re-contracting activities and assists with more complex contracting discussions • May provide guidance and training to less experienced team members Requirements: • 3+ years' experience in business segment environment servicing providers with exposure to benefits and/or contract interpretation • Working knowledge of business segment specific codes, products, and terminology • 3-5 years' experience with business segment specific policy, benefits, plan design and language • Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs including wellness screenings, tobacco cessation and weight management programs • Confidential counseling and financial coaching • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access • Many other benefits depending on eligibility Apply Job!