Back to Jobs

Inbound Outbound Queue Associate

Remote, USA Full-time Posted 2025-05-22

We’re looking for an energetic and customer-focused Inbound/Outbound Queue Associate to join the team at CVS Health. The ideal candidate will have excellent organizational and communication skills, the ability to multi-task, and a commitment to providing exceptional customer service. This is a great opportunity for an individual who is looking to advance their career in the health care industry.To be successful in this role, you should have prior experience in a customer service role, the ability to work in a fast-paced environment, and be a team player. You should also be a problem solver who is driven and motivated to exceed customer expectations. If you’re looking for an exciting opportunity to make a difference and be part of a team that’s passionate about providing excellent customer service, then this is the right job for you.

Responsibilities: Answer incoming calls from customers and inquire about their needs and concerns Provide accurate information to customers about products and services Respond to customer inquiries in a timely and professional manner Handle customer complaints and escalate when necessary Maintain accurate records of customer interactions Monitor customer feedback and provide suggestions for improvement Ensure all customer interactions are compliant with regulations Collaborate with team members to ensure customer satisfaction Monitor and update customer queues Remain up-to-date on product and service offerings

CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Apply Job!

 

Similar Jobs

Remote Python Manager

Remote, USA Full-time

College Liasion

Remote, USA Full-time

Entry Level Remote Sales

Remote, USA Full-time

Amazon Customer Support via Chat Jobs Remote Work Hourly Wage $25-$35 ...

Remote, USA Full-time

Amazon Customer Support via Chat Jobs Remote Work Hourly Wage $25-$35 Immediate Start

Remote, USA Full-time

100% Work from Home Insurance Sales- LEADS/ NO COLD CALLING

Remote, USA Full-time

100% Work from Home Insurance Sales- LEADS/ NO COLD CALLING

Remote, USA Full-time

Contact Center Representative – Full time / Part time WFH REMOTE

Remote, USA Full-time

Remote Customer Service Representative (No Phone / Live Chat / Entry Level / No Experience)

Remote, USA Full-time

Remote/In Person Paralegal - Digital Reporter

Remote, USA Full-time

Fuel Services Analyst (Overnight Shift)

Remote, USA Full-time

American Express Remote Jobs @($25/Hour) (Analyst Regulatory)

Remote, USA Full-time

Freelance Recruiter - Work Remote

Remote, USA Full-time

Remote Customer Service Professional - Phone, Chat, Email

Remote, USA Full-time

Care Manager RN - Remote AZ

Remote, USA Full-time

(US-Based Remote Job) Amazon Product Tester - Work From Home Job -Online Jobs Part-Time

Remote, USA Full-time

Design Manager, Member Experience

Remote, USA Full-time

CoPilot - Virtual/Personal Assistant, Remote Job

Remote, USA Full-time

Graduate Teaching Assistant/ Mathematical & Statistical Sci

Remote, USA Full-time

[Entry Level/No Experience] UPS Data Entry jobs From Home – Apply Now

Remote, USA Full-time