Pharmacy Technician Prior Authorization Specialist - (Fully Remote ) AM/PM Shift
MUST have RETAIL Pharmacy Technician Experience*
PharmScript is one of the nations leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 1,700 dedicated people across the country who help to get safe, accurate, and timely medication to those who need it most.
Were looking for a Revenue Cycle Workflow Specialist to join our PharmScript team within our Revenue Cycle Operations department. As a Revenue Cycle Workflow Specialist, the ideal candidate ensures that all outstanding bills are tracked for daily census.
The ideal candidate is a people person who enjoys troubleshooting and resolving problems and is dedicated to helping customers. For you, no task feels too small and no challenge impossible. Excellent communication and interpersonal skills are essential.
Key Responsibilities*
Evaluate customer accounts, convey appropriate information, research customer issues, and establish financial arrangements with customers
Review and work to resolve AR delinquencies within assigned accounts, including escalation to management as may be required
Execute follow-up inquiries on broken payment arrangements and to secure future promises to pay
Prioritize your work activities daily
Timely response to all customer inquiries, both inbound and outbound
Enter detailed conversation notes, including payment arrangements
Perform consistently to meet performance standards set by the manager
Qualifications*
High school degree
Experience in long term care or retail pharmacy environment preferred
Communication, problem solving and organizational skills a must
Must be able to work in a fast-paced environment
Strong customer service skills
Able to work independently as well as in a diverse, team environment
Reliable, able to work under pressure and meet deadlines
Excellent communication skills, professional demeanor
Detail oriented, excellent organizational skills
Pharmacy Technician license is required
1 year of billing, long term care or retail pharmacy experience desired
Skills and Abilities*
Able to identify and resolve issues quickly and efficiently
Excellent communication, problem solving and organizational skills
Comfortable working independently as well as in a diverse, team environment
Able to work under pressure and meet deadlines Strong customer service skills
Ability to lift and/or move up to 25 pounds
Strong analytical problem solving and strategic thinking skills
Excellent interpersonal skills
Ability to travel as needed
Basic computer skills and proficient in Microsoft Office
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: Remote
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