Back to Jobs

Chat Support

Remote, USA Full-time Posted 2025-05-22
    As a Chat Support Specialist, you will be the first point of contact for online inquiries, assisting with questions about housing programs, applications, and general support. This role requires excellent written communication, problem-solving abilities, and a passion for helping others.Your Responsibilities Will Include:
  • Respond promptly to online chat inquiries with accuracy and professionalism
  • Provide information about housing programs, eligibility requirements, and application processes
  • Assist residents and applicants with account issues, documentation, and scheduling requests
  • Troubleshoot basic problems and escalate complex issues to the appropriate team members
  • Maintain accurate records of chat conversations and update resident information in the system
  • Collaborate with internal teams to ensure timely and effective resolution of inquiries
  • Support administrative tasks as needed to enhance the overall customer experience
    To Be Successful in This Role, You'll Need:
  • Previous experience in chat support, customer service, or administrative assistance
  • Strong written communication skills with attention to grammar and tone
  • Ability to handle multiple conversations simultaneously in a fast-paced environment
  • Proficiency in chat support software, CRM systems, and Microsoft Office Suite
  • Strong organizational skills and attention to detail
  • A compassionate, patient-focused approach
    What We Offer:
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Professional development opportunities

If you are passionate about providing exceptional online support and want to contribute to a meaningful mission, we would love to hear from you!

Created at 2025-02-16 12:36:06

Updated at 2025-02-16 12:37:08

    Location: Remote (United States, Canada);About Net2Source Inc.:More about this company: https://www.linkedin.com/company/n2s-global/Open positions:
  • Net2Source - Quality Assurance Analyst
  • Net2Source - Customer Service Consultant
  • Net2Source - Clerical - Admin Assistant
  • Net2Source Inc. - Chat Support
  • Net2Source - Payroll Specialist

Apply Job!

 

Similar Jobs

Airline Support Specialist- Bilingual French/English

Remote, USA Full-time

Airport Agent

Remote, USA Full-time

[Entry Level/No Experience] Southwest Airlines Jobs

Remote, USA Full-time

InnoTech Summer Undergraduate Internship 2025 – Aetna Tech – Aetna Medicaid Tech

Remote, USA Full-time

Home-based Flight Reservationist

Remote, USA Full-time

Customer Service Representative (Email, Chat, Phone)

Remote, USA Full-time

Work At Delta, Delta Airline Careers

Remote, USA Full-time

Operations Engineer, Operations Engineering | Amazon | Remote US

Remote, USA Full-time

Senior Engineering Project Manager, Employee Experience and Productivity

Remote, USA Full-time

Senior Software Engineer iCloud- Apple Services Engineering

Remote, USA Full-time

Part-Time Remote Customer Service Representative at Walmart

Remote, USA Full-time

Amazon Data Entry Jobs (Remote, Entry Level) In Chile

Remote, USA Full-time

Online Social Media Assistant (Entry Level / No Calling / Remote Work)

Remote, USA Full-time

Property Accountant – Joshua Green Building

Remote, USA Full-time

Immediate Hiring: Looking for Product Testers in amazon – The

Remote, USA Full-time

Investment Banking Program Associate - Healthcare

Remote, USA Full-time

amazon virtual jobs entry level – (wfha3240)

Remote, USA Full-time

Netflix Jobs Los Angeles – MySmartPros

Remote, USA Full-time

Northwest Center – Amazon – Spheres Docent for Northwest Center Services – Seattle, WA

Remote, USA Full-time

Join Today: Remote, Contact Center Representative (5190)

Remote, USA Full-time