Pharmacy Technician - Call Center - Remote
                                Description:
• Serve as a subject matter expert in pharmacy knowledge and call center operations.
• Answer incoming calls, process prior authorization requests accurately, and assist providers with inquiries.
• Ensure compliance with all PHI protocols and secure handling of confidential company data according to policy guidelines.
• Process prior authorization requests within mandated timeframes and communicate effectively with providers.
Requirements:
• Certified Pharmacy Technician.
• At least 2 years of experience as a pharmacy technician in settings such as retail pharmacy, hospital pharmacy, managed care, insurance, or pharmacy benefit management.
• Valid pharmacy technician license/certification/registration, as required by state law.
• Proficiency with general computer skills, including Microsoft Office, internet usage, and email.
• Flexibility to adjust work hours to meet peak demand times.
Benefits:
• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies
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